Conversation analysis and the user experience
نویسندگان
چکیده
منابع مشابه
Conversation analysis and the user experience
We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first present a case study of the design of an electronic guidebook, focusing on how conversation analytic principles played a role in the design process. We then discuss how the guidebook project has inspired our continuing...
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متن کاملConversation Analysis
What kinds of social organizations are used as resources when people communicate through talk in interaction? It is this question that conversation analysis attempts to answer. Conversation analysis (CA) studies the methods participants orient to when they organize social action through talk. It investigates rules and practices from an interactional perspective and studies them by examining rec...
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ژورنال
عنوان ژورنال: Digital Creativity
سال: 2004
ISSN: 1462-6268,1744-3806
DOI: 10.1080/1462626048520184